Shipments And Delivery
Your packed shipment
Unless otherwise specified by the customer, packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS Priority Mail, 1-3 days time. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Ray's Cookies stay fresh when unopened for up to 7 days, and can be frozen for up to one month.
Due to the nature of our product, Ray's Cookies does not offer exchanges, refunds, or cancellations, but please do not hesitate to contact us with any questions about your shipment or delivery. Rest assured that special care is given to packing your cookies so they arrive intact.